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Delivery Note:

Orders are delivered within 2 days. However, in most cases they are delivered within 1 day.

RETURNS & REFUND POLICY

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Terms and Conditions of return & exchange:

To be eligible for a return or refund, the item must be:

<!--[if !supportLists]-->1.      <!--[endif]-->In the same condition that you received it;

<!--[if !supportLists]-->2.      <!--[endif]-->Unworn and unused;

<!--[if !supportLists]-->3.      <!--[endif]-->With tags and in its original packaging;

<!--[if !supportLists]-->4.      <!--[endif]-->Note that some items are NOT eligible for returns like (Nursing Bras and Panties)

To start a return, you can contact us on our Instagram thru a direct message (within the given time frame: 14 days).

Important Notes:

<!--[if !supportLists]-->1.      <!--[endif]-->Delivery costs are not refundable.

<!--[if !supportLists]-->2.      <!--[endif]-->You will be responsible for paying for your own delivery costs for returning/exchanging your item. Please note that this amount is for the delivery boy (Mandob charge) and it will be deducted from the refunded amount.

Refund Process:

<!--[if !supportLists]-->1.      <!--[endif]-->Once we receive the return request, we will send the mandob ton pick up the items

<!--[if !supportLists]-->2.      <!--[endif]-->We will check the item and make sure they are in their original packaging

<!--[if !supportLists]-->3.      <!--[endif]-->Then, you’ll be automatically refunded on your original payment method Thru MyFatoorah

K-net Payment: will be refunded within 1-3 days

Visa/ Master Payment: will be refunded within 10 business days.